Frequently Asked Questions
General
Our site is secured by Comodo CA, one of the world’s largest commercial Certificate Authority (CA) and a leading web security solutions company. Punchit.co.za uses the strongest SSL encryption available by using SHA-256 and 2048 bit RSA keys.
No, our store is online only.
Our banking details are as follows:
Bank: Nedbank
Account Type : Current
Account Number: 1131404823
Branch: Westville Mall
Branch Code: 138026
Please email info@punchit.co.za for any enquiries.
Delivery
We use a door-to-door courier service.
Unfortunately we no longer use the South African Post Office, due to the unreliability of service and delivery times.
Delivery charges can be found here.
Collection in Durban is free.
Delivery times are usually 2-5 working days depending on your location.
Orders to can be collected within 24-48 working hours.
We will send an email notification once your order has been dispatched. This email will contain your tracking number which you may use to track the location of your order.
You can check the status in your account dashboard or use the tracking module on our courier website to track your order. Enter the order number or courier waybill number that was emailed to you.
Payment
We accept the following payment methods:
- Bank deposit or EFT
- VISA and Mastercard and cheque cards
- Instant EFT
- Bitcoin
- Mobicred
- PayD
- Masterpass
- Zapper
Yes, payments are handled by our trusted payment service gateways. No banking or payment details are stored on our website.
No, unfortunately due to security concerns we cannot accept payment on collection.
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Download the Zapper app on your smartphone, complete your profile, load your credit, debit or cheque cards.
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On the checkout page, choose Zapper as your payment method.
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Scan the QR code which will be visible on the payment page with the Zapper app.
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Select the card you wish to pay with and hit the pay button.
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Once the payment is complete you’ll automatically be taken to our confirmation page and your order will be processed.